Frequently Asked Questions
Straight answers from Exclusive Windows and Doors of Houston. Still unsure? Call (713) 528-6200.
Which brands do you carry?+
Weather Shield, Loewen and Fleetwood. Each brand is displayed in our Montrose showroom so you can operate the products before you buy.
Are estimates really free?+
Yes — replacement estimates and consultations are free, with no obligation and no pressure. Call (713) 528-6200 to book.
Do you handle replacement and new construction?+
Both. We replace windows and doors in existing Houston homes and supply complete packages for new construction, working with homeowners, builders and architects.
Where is your showroom?+
1000 Jackson Blvd, Houston, TX 77006, in Montrose. Call ahead and we will have the displays relevant to your project ready to look at.
How do I choose between brands?+
The right answer depends on your home's architecture, your exposure to Gulf weather and your budget. Our consultants compare options across all three brands honestly — including telling you when the mid-range choice is the smart one.
Is hurricane-rated glass available?+
Yes. Houston humidity and storm exposure punish cheap seals and finishes. We will show you which glass, cladding and hardware options are proven in Gulf Coast conditions.
How long will new windows and doors last? (Replacement Windows & Doors)+
With proper products and installation, quality replacement windows typically serve 25 years or more. The brands we carry publish their own warranty terms, which we review with you before you order.
How disruptive is replacement installation? (Replacement Windows & Doors)+
Most Houston replacements are completed in one to three days depending on the number of openings. Your home is secured and weather-tight at the end of every day — we never leave an opening unfinished overnight.
When should we involve you in a new build? (New Construction Windows & Doors)+
As early as possible — ideally at plan stage. Window and door choices affect rough openings, headers and schedules; an hour with our team during design prevents expensive field changes.
Do you work with custom builders and architects? (New Construction Windows & Doors)+
Yes. We regularly supply full packages for custom builders and work from architect plans and schedules. Send the plans for an itemized, opening-by-opening quote.
How wide can a sliding window wall be? (Sliding Window Walls)+
Very wide. Multi-panel systems can span 20 feet or more when structure allows. Bring your measurements or plans to the showroom and we will show you what each brand can do.
Can sliding walls be hurricane rated? (Sliding Window Walls)+
Yes — impact-rated sliding systems from our brands are available and commonly specified on Gulf-exposed homes. We will match the glass package to your home's exposure and code requirements.
Do bi-fold doors open the whole wall? (Bi-Fold Doors)+
Panels fold and stack to one or both sides, opening most of the span. Pocketing sliding walls open 100%; bi-folds typically open around 90% — but fold neatly where pocket construction is not possible.
Are bi-folds weather-tight in Houston rain? (Bi-Fold Doors)+
Yes, quality bi-fold systems with proper weather sills perform very well. The key is specification and installation: we match the sill and sealing system to your exposure and will advise honestly if a location is too exposed.
Can a pivot door go in my existing entry? (Pivot Doors)+
Yes — pivot doors are commonly retrofitted where the opening can be widened or reworked. We assess the structure and swing clearance during the free estimate.
Is pivot hardware reliable long-term? (Pivot Doors)+
Properly engineered pivot hardware is extremely durable — the mechanism is designed for the door's weight. We specify hardware rated for your door's size and weight, and review warranty terms with you before ordering.
Ready to start? Get your free quote today.
Call (713) 528-6200 or send the 2-step quote form — it takes under a minute.